FAQ

We only accept online order from Metro Manila, Cebu and Davao.

If you are outside our coverage area you can visit a branch near you.

We accept and process all orders Mondays thru Saturdays at 8am to 5pm.

All orders received after cut off time are processed the following day.

1. Bank deposit thru over-the-counter or online banking
2. GCASH
3. Cash on Delivery (COD) for maximum order value of ₱2,000 and with additional service fee to courier.
4. Our banks:

• Bank of the Philippine Islands
• Metrobank
• Security Bank

If you choose payment option 1, please send us a copy of the deposit slip with your Order ID as payment reference in three (3) business days. We will begin processing your order upon confirmation of payment.

We deliver to Metro Manila and accept order pick up in Cebu and Davao.

Free delivery for a minimum order of ₱1,000 in Metro Manila.

Orders below ₱1,000 are for pick up at our Pasig branch.
11 Joe Borris St.
Bagong Ilog, Pasig City
Get Directions

Cebu

Orders in Cebu are for pick up at our Cebu branch.
Unit B Centro Corcil Bldg.
79 M.C. Briones Highway
Mandaue, Cebu City
Get Directions

Davao

Orders in Davao are for pick up at our Davao branch.
16 Peacock St.
Phase 4, Ecoland
Davao City
Get Directions

Metro Manila

Orders below ₱1,000 are for pick up at our Pasig branch.
11 Joe Borris St.
Bagong Ilog, Pasig City
Get Directions

In the event that you receive the wrong item or with factory defect, we will provide you with a product replacement.

1. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Your item must be in the original packaging.
3. Your item needs to have the receipt or proof of purchase.
4. You have five (5) calendar days to return your order from the date you received it.
5. You must return the item to the following locations:

Metro Manila Orders

11 Joe Borris St., Bagong Ilog, Pasig City

Cebu Orders

North Road Plaza, JP Rizal St., Mandaue, Cebu City 6014

Davao Orders

Phase 4, 16 Peacock St., Ecoland Dr., Davao City

If replacement item is out of stock, the customer may choose to have a product of equal value or a refund.